Refund Policy
Payments are processed by Dodo Payments. Whether a refund is available, how it is processed, and any statutory rights you may have depend on Dodo’s policies, the product type, and mandatory consumer laws in your jurisdiction — not on this page alone.
Pro vs. sponsorship
- ToolHub Pro is a subscription product: it may remove ads after successful activation. Refund rules may differ from one-time purchases.
- Sponsorship is optional support: it does not grant Pro or ad removal. Treat it separately when requesting support or refunds.
Subscriptions and renewals
If you purchased a recurring subscription, it may renew automatically on each billing period until you cancel.
How to request a refund
Contact us via Contact and include your purchase email address.
General refund guidelines
- We may request additional details (purchase email, approximate time, and what you bought) to locate the transaction.
- Refund eligibility may depend on the product type (subscription vs. sponsorship) and local laws.
- If a refund is granted, access may be revoked automatically.
Activation and delivery
Pro activation is automatic via webhook + magic link. If you do not receive the email, check spam/junk folders and ensure you used the correct address.
Sponsorship does not activate Pro. You may still receive a thank-you email with an optional account link; that is not Pro delivery.